Returns & Shipping Policy
We apply a delivery fee schedule for each area specified according to the shipping price list specified by the Shipping Partner.
Delivery time
The exact delivery time will be announced by J&T company staff, or customers can schedule a time for staff to deliver on time.
Shipping process
– The buyer receives a call to confirm the delivery time from the delivery unit authorized by the seller;
– The buyer checks the product and invoice, then signs the receipt and makes payment with the delivery staff;
– The buyer has the right to refuse to receive the goods in the following cases: the shape, color, size or product code is not the same as the product the buyer ordered on the website; The value of the goods is different from the value of the order placed by the buyer on the website;
– In case the buyer refuses to receive the goods for reasons other than the product, the buyer still has to pay shipping fees on a case-by-case basis;
– In case of any questions or complaints after receiving the product, the buyer should contact the Company's customer service department.